Shipping and Delivery within Australia

Mara Blak offer FREE SHIPPING AUSTRALIA WIDE.
Orders will not be dispatched on Saturdays, Sundays or National Public Holidays. They will be processed and dispatched the following business day. All Mara Blak Shipping needs are taken care by Fastway (www.fastway.com.au) or Australia Post http://auspost.com.au/track/

A soon as your order has been processed you will receive an email order process confirmation.
When your items are dispatched you will received an email with a tracking number for you to monitor your shipment.

If you live in the Melbourne metropolitan area and order before 12pm you may be eligible for same day/ next day delivery!

Shipping times may vary depending on your location. The table below provides a guide to estimated delivery times.

Location Time Taken

  • Melbourne  1-2 Days
  • Victoria (Country)  2-4 Days
  • NSW, SA, QLD, ACT, TAS 2-4 Days
  • NSW, SA, QLD, ACT Country 4-6 Days
  • WA, NT 4-6 Days

A signature is required upon delivery or you can opt for item to be left at your address. Please note that Mara Blak or Fastway are not liable for any damage that may occur while the items are unattended.

International Orders

Mara Blak ships to most destinations in the world!

A standard fee of $40 per leather handbag applies for international orders.

A standard fee of $15 per jewellery piece applies for international orders. If two or three jewellery pieces are ordered at a time, a standard fee of $20 applies for the two or three per jewellery pieces. If four pieces of jewellery are ordered, a standard fee of $35 for the four pieces of jewellery applies. Five pieces of jewellery, a standard fee of $45 applies. Six or more jewellery pieces are ordered a standard fee of $50 applies.

All Mara Blak International shipping needs are taken care by Australia Registered Post, which requires an international consignment note completed and attached. As soon as your order has been processed you will receive an email order process confirmation. Orders will be processed and dispatched the following next business day.

When your items are dispatched you will received an email with a tracking number for you to monitor your shipment through your Postal Authority in your country. International orders usually take between 7-21 working days to arrive. The actual shipping is usually no more than 7 days but depending on the country, customs clearance may take over a week. We do not ship to P.O. Boxes.

Payment

All our prices include 10% GST. All payments are processed in AUD for both Australian and international orders. Payment for your orders can be made by: PAYPAL (Visa, Mastercard), Direct Deposit or Bank Transfer. Mara Blak do not accept money orders or cheques. Items will not be shipped until payment has been received in full.

Account Name: Mara Blak BSB: 013 236 Account: 453373555

Packaging

To ensure all items are in good conditions they are carefully inspected , checked and securely packaged before shipment.
Handbags are packed in a poly bag and wrapped in plastic for protection.

Jewelry comes with its own free jewelry box and then bubble wrapped for safe transportation.

Exchange and Returns

(See Packaging). Mara Blak will gladly exchange your purchase if the product is faulty, or if the item is damaged in shipping. If either of these incidences occurs the item must be returned within 7 business days of purchase. All returned items must be in their original condition with tags and packaging. Please email us at info@marablak.com.au